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Tonbridge and Malling Presentation to PPRN 6 October 2004

All documents

  Presentation   BVPI Target Setting Pro Forma
  CPA Self Assessment Extract Feb 04   Local Performance Indicators Guidance Note
  Consultation Strategy 2004/05   Local Performance Indicators Target Setting Pro Forma
  Questionnaire design   BVPI Quarterly Monitoring Report
  Complaints Procedure Customer Guidelines   Local Performance Indicators Monitoring Report
  Complaints Procedure Staff Guidelines   Performance and Finance 2004/05
  Framework for Improvement   Spotlight on Performance
  BVPIs Procedure    Spotlight on 2004/05 Improvement Priorities
  BVPI Guidance Note   Improvement and Development 2004/05 Performance Plan

Last update: 02/11/2004
Author: Nick Goulder, Director

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